Privacy Policy

At DxCheck, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information through our website, products, and services (collectively, the "Services"). By using the Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

Information We Collect

We may collect information about you when you use the Services, including:

Information you provide to us directly, such as when you create an account, take a symptom checker, or contact us for support.
Information we collect automatically when you use the Services, such as your IP address, device information, and browsing history.
Information we collect from third-party sources, such as demographic information or information about your interests.

How We Use Your Information

We may use the information we collect about you for the following purposes:

To provide, maintain, and improve the Services.
To personalize your experience and provide you with relevant content and advertising.
To communicate with you about the Services and respond to your requests for support.
To conduct research and analysis to improve the Services.
To comply with legal and regulatory requirements.

We may share your information with the following parties:

Our affiliates and subsidiaries.
Service providers and business partners who assist us in providing the Services or conducting research and analysis.
Advertisers and other third parties for the purpose of delivering relevant advertising to you.

Information Processing

At DxCheck.com, we may process a variety of categories of information in order to provide our services and improve the user experience. These categories may include:

Usage Data: This includes information about your use of the Services, such as statistical information and browsing history.
GeoIP Data: This includes non-precise information about the approximate physical location of a user's computer or device, derived from the IP address of such computer or device.
Device Information: This includes device identification numbers, advertising IDs, IP addresses, and information collected through the use of cookies, eTags, Javascript, pixel tags, device ID tracking, anonymous identifiers and other technologies.
Log Files: This includes IP addresses, browser type, ISP referring/exit pages, operating system, date/time stamps, and clickstream data.
Web Beacons and Pixel Tags: These are electronic files and methods for passing information from the user's computer to a third party website.
Local Shared Objects and Local Storage: This includes technologies such as cookies.
Mobile Analytics: This includes information about the functionality of our mobile applications and software on your device.

It's worth noting that the data we process is based on the user's consent and in compliance with the applicable laws.

Sensitive Information

At DxCheck.com, we take the privacy of our users seriously, including the handling of sensitive personal information. Where we need to process your sensitive personal information for a legitimate purpose, we do so in accordance with applicable laws.

The Services are not intended for use by children, especially those under 13. We ask for your explicit consent to process any sensitive personal information, such as health data. This consent is obtained separately when you take actions leading to us obtaining the data, for example, when you sign up for a newsletter on our site or agree to allow us to track you. You can withdraw your consent at any time by unsubscribing from our newsletters or adjusting your preferences.

Children under the age of 13 should not provide any personal information or use our public discussion areas, forums or chats. Minors under the age of 18 are not permitted to make purchases through the Services or obtaining coupons or codes from the Services to purchase goods or services on third party websites. If it is discovered that we have collected personal information from someone under 13, we will delete that information immediately.

We are committed to protecting the privacy of children and we ask parents and guardians to monitor their children's use of the Services and to contact us if they believe we have collected personal information from a child under 13.

How We Collect or Create Information

At DxCheck.com, we collect or create information about our users in a variety of ways in order to provide our services and improve the user experience. These methods include:

Information Provided by Users: We may collect information that users voluntarily provide to us, such as personal information and health information. This can include information provided during account registration, the use of symptom checker, and other interactions with our platform.
Information Collected Automatically: We may collect information automatically as users interact with our platform, such as through the use of cookies, web beacons, and other technologies. This can include information about device type, settings, and software used, as well as browsing history and usage data.
Information Created by Us: We may also create information about users based on their interactions with our platform, such as by analyzing data to identify potential health conditions and generating content tailored to a user's interests.
Information from Third Parties: We may also collect information from third parties, such as marketing and advertising companies, to better understand user preferences and interests.

It's worth noting that the data we process is based on the user's consent and in compliance with the applicable laws. We are committed to protecting the privacy of our users and we take all the necessary steps to ensure that all the data we collect is done so legally and ethically.

At DxCheck.com, we may share the information we collect with third parties in the following circumstances:

With service providers: We may share information with service providers who perform services on our behalf, such as hosting and maintenance, analytics, and payment processing.
With legal authorities: We may disclose information to legal authorities if required to do so by law or in response to a valid request from a law enforcement or regulatory agency.
With third parties for business purposes: We may share information with third parties for business purposes, such as to improve and develop our services, to conduct data analysis and research, and to personalize the content and advertisements that users see.

It's worth noting that the data we share is based on the user's consent and in compliance with the applicable laws. We are committed to protecting the privacy of our users and we take all the necessary steps to ensure that all the data we share is done so legally and ethically.

Users' Choices

Users can opt out of receiving communications from us by following the unsubscribe instructions included in e-mail communications.

Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no security measures are completely foolproof and we cannot guarantee the security of user information.

We may update this privacy policy from time to time. We will post any changes on this page and encourage users to review the policy periodically.

Purpose for Collecting Information

At DxCheck.com, we may collect and process User Information for the following purposes:

Providing the Services: including creating and managing user accounts, customer support, and communication.
Communicating with Users: including sending updates and notifications about the Services, promotions and offers, and seeking feedback and opinions.
Advertising: serving personalized advertisements to Users on the Services and Channels, and licensing segments of User Information to third parties for advertising purposes.
Audience Engagement: identifying and developing strategies for audience engagement and advertising on various platforms and channels.
User Engagement and Purchase Tracking: tracking User engagement and purchase activity on the Services and Channels.
Lead Generation: producing leads for third-party advertisers through marketing campaigns, such as email marketing and site placements.
Marketing: promoting our products and services to current and prospective customers.
IT Systems Management: managing and maintaining our IT systems and infrastructure.
Financial Management: managing our financial operations and transactions.
Conducting Surveys and Quizzes: engaging with Users to gather their views on our Services and learn more about their interests.
Research: analyzing User Information and interactions with the Services for research purposes.
Security: ensuring the security of our systems and investigating potential security breaches.
Compliance: complying with applicable laws and regulations.
Improving the Services: identifying issues and planning improvements to the Services.

We may also process Sensitive Personal Information for legitimate purposes, such as providing personalized content to Users, and with the user's explicit consent. We will not process any sensitive personal information from children under 13 and will take action to delete any information that is collected from such users.

Direct Marketing

We may Process your User Information to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.

We may Process your User Information to contact you via email, telephone, direct mail, or other methods of communication to provide you with information regarding DxCheck services that may be of interest to you. We may send information to you regarding DxCheck services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

You may unsubscribe from our newsletter lists at any time by following the unsubscribe instructions included in every email we send. We will not send you any emails from a list you have selected to be unsubscribed from, but we may continue to contact you to the extent necessary for the purposes of any other services you have requested or for additional emails you have signed up for.