Cookie Policy

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, track usage, and improve functionality. We also use similar technologies like web beacons, pixels, and local storage (collectively referred to as "cookies" in this policy unless specified otherwise).

We categorize cookies based on their purpose and duration:

a. By Purpose

• Essential Cookies: Necessary for the website to function properly (e.g., navigating pages, accessing secure areas). These cannot be disabled without affecting core functionality.

• Performance/Analytics Cookies: Help us understand how users interact with our Services (e.g., which pages are visited, time spent) to improve performance and design. These are anonymized where possible.

• Functionality Cookies: Enhance your experience by remembering preferences (e.g., language settings or symptom checker inputs) for future visits.

• Advertising/Targeting Cookies: Used to deliver relevant ads or content based on your interests, either by us or third-party partners. These may track your browsing across sites if enabled.

b. By Duration

• Session Cookies: Temporary and deleted when you close your browser.

• Persistent Cookies: Remain on your device for a set period (e.g., days, months) or until you delete them, allowing us to recognize you on return visits.

We use cookies to:

• Operate the Site: Ensure seamless navigation and access to tools like the symptom checker.

• Analyze Usage: Measure traffic, identify popular features, and optimize our Services (e.g., via tools like Google Analytics).

• Personalize Content: Tailor health information or recommendations based on your interactions.

• Support Advertising: Deliver targeted ads (if applicable) and measure their effectiveness.

• Ensure Security: Detect and prevent fraudulent activity or misuse of our platform.

We do not use cookies to provide medical diagnoses or advice; our Services are for informational purposes only.

Some cookies are set by third-party services we work with, such as:

• Analytics Providers: To collect aggregated usage data (e.g., Google Analytics).

• Advertising Partners: To serve ads on or off our site (if applicable).

• Technology Vendors: To support hosting, functionality, or performance.

These third parties may place their own cookies on your device, subject to their privacy policies. We encourage you to review those policies for details.

You have control over how cookies are used:

• Essential Cookies: Required for basic functionality and cannot be disabled via our settings, but you can block them through your browser (though this may break site features).

• Browser Settings: You can block or delete cookies through your browser:

• Chrome

• Firefox

• Safari

• Edge

Note: Blocking cookies may limit some features of our Services.

Cookies may collect:

• Device info (e.g., IP address, browser type, operating system).

• Usage data (e.g., pages visited, time spent, clicks).

• Approximate location (via GeoIP, not precise GPS).

• Unique identifiers (e.g., for returning users or ad tracking).

• Session Cookies: Expire when you close your browser.

• Persistent Cookies: Vary by purpose (e.g., analytics cookies may last up to 24 months; functionality cookies may last until you clear them).

We retain cookie data only as long as needed for the purposes described or as required by law.

We may update this policy to reflect changes in our practices or legal requirements. We'll notify you by updating the "Last Updated" date here. Your continued use of our Services after changes implies acceptance of the revised policy.

Questions about our use of cookies? Reach out:

Email: privacy@dxcheck.com

Mail: Survey Science, Inc., 18 W. Carver St. Suite 5, Huntington, NY, USA

We'll respond within 30 days.